Legal

Privacy Policy

Effective Date: May 30, 2026

Compassionate Choice LLC (“Compassionate Choice,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit Compassionate-Choice.com (the “Site”) or contact us through it.

1. Information We Collect

We collect the information you voluntarily provide through our contact form, including:

• Your name
• Email address
• Phone number
• The name or relationship of the person you are seeking care for
• Any details you choose to share in the message field

We may also automatically receive basic technical information when you visit the Site (such as IP address, browser type, and pages visited) through our hosting provider for security, debugging, and analytics purposes.

We do not knowingly collect medical information through our Site, and we ask that you not include detailed medical history in the contact form.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry
• Schedule a free consultation
• Communicate about our companion care services
• Maintain records of communications for service quality and legal compliance

We do not sell or rent your personal information to third parties.

3. How We Share Information

We may share your information only:

• With our caregivers and staff, on a need-to-know basis, to provide services
• With service providers that help us operate (such as email hosting), bound by confidentiality obligations
• When required by law, court order, or to protect rights, property, or safety

4. Cookies and Tracking

The Site uses a small number of privacy-conscious analytics and service tools to understand how visitors use the Site and to deliver the services you request:

• Microsoft Clarity — helps us see how the Site is used (aggregated clicks, scrolls, and anonymized session activity) so we can improve it. Clarity may set cookies such as _clck and _clsk. See Microsoft's privacy statement for details.
• Metricool — measures overall Site traffic and performance.
• Vercel — hosts the Site and provides basic, privacy-friendly visitor analytics.
• Formspree — processes the contact and check-in forms you choose to submit and delivers them to us.

We do not sell your information, and we do not use these tools to build advertising profiles about you. You can block or clear cookies in your browser settings at any time. If we add or change tools, we will update this policy.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, or disclosure. However, no system is perfectly secure, and we cannot guarantee absolute security.

6. Data Retention

We retain inquiry and contact information for as long as necessary to respond to your request, provide services, and meet legitimate business and legal record-keeping obligations. You may request deletion at any time, subject to applicable retention requirements.

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18 years of age. If you believe a minor has submitted information through our Site, please contact us so we can delete it.

8. Your Rights

You may request to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your information, subject to legitimate business and legal retention obligations

To exercise these rights, please contact us using the details below.

9. Florida Residents

Florida residents have rights under the Florida Information Protection Act (FIPA). Please contact us with any privacy-related inquiries and we will respond consistently with applicable Florida law.

10. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of certain “sales” of personal information (we do not sell personal information).

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be noted on this page with a revised Effective Date.

12. Contact Us

Compassionate Choice LLC
Serving Lakeland, FL
Email: kristina@compassionate-choice.com
Phone: (863) 812-0613