Questions & Answers
The questions families ask us most.
Straight answers, no runaround. Don’t see yours? Call Kristina at (863) 812-0613 — she’d rather just talk it through with you.
What exactly is non-medical companion care?
It’s everyday, human help that keeps life feeling like life — companionship and conversation, meal preparation, light housekeeping, laundry, errands, grocery shopping, rides to appointments, and getting your loved one out of the house for a walk or an outing. We do not provide medical care such as injections, wound care, or medication administration. When that’s needed, we’ll gladly help you find the right medical providers.
Are you licensed?
Yes. Compassionate Choice Home Services LLC operates under Florida AHCA Registration #241906, registered with Florida’s Agency for Health Care Administration as a non-medical companion and homemaker service. Kristina personally oversees every client relationship.
How much does it cost?
Companion care is billed hourly and is flexible — you choose how many hours and which days, and you can start small. Because every family’s situation is different, we give you a clear, honest quote on a quick phone call rather than a one-size number here. Our guide to paying for senior care covers VA benefits, insurance, and private pay.
Is your senior placement service really free?
Yes — our placement help costs your family nothing. Like a buyer’s agent in real estate, we’re compensated by the facility after a successful move-in, never by you. And we represent your family’s interests, not the facility’s. (Placement is available for private pay, VA benefits, and long-term care insurance, not Medicaid-funded placements.)
What areas do you serve?
We’re based in Lakeland and serve the surrounding Central Florida communities for in-home companion care, and all of Florida for senior placement help. Not sure if you’re in our area? Just call — we’ll tell you honestly, and point you in the right direction either way.
Can we start with just a few hours a week?
Absolutely, and most families do. A couple of well-placed hours — the hardest days, a standing afternoon, respite so a family caregiver can rest — often does more for everyone’s peace of mind than a big plan. You can always add hours as needs change.
My parent says they don’t want help. What do we do?
You’re not alone — this is one of the most common situations we help with. The short version: lead with company, not care, and start with one small visit. We wrote a whole gentle guide on it: When a Parent Refuses Help.
Who are the caregivers?
Warm, carefully-chosen companions overseen personally by Kristina Leach. This is a small, hands-on operation by design — you deal with real people who know your loved one by name, not a call center.
How do we get started?
One phone call. Tell us what’s going on, and we’ll listen and talk through options — free, no pressure, no obligation. Call Kristina at (863) 812-0613 or use the contact form on our home page.