You have enough on your plate. A referral to us should make your day easier, not add a project to it. So here’s exactly how it works — no mystery, no runaround.
The process, start to finish
- You make one call (or send one message). Give us the family’s name and the best way to reach them, and whatever context you can share. That’s the whole ask on your end.
- We respond same-day. We reach out to the family promptly, listen to their situation, and explain how we can help — at no cost or obligation to them.
- We coordinate the details. Scheduling, matching the right companion, the intake conversation — we carry all of it, working directly with the family.
- We keep you posted. You’ll know the referral landed and care is underway, so you can close the loop with confidence.
What referring to us means for you
- Free to refer. There is never a cost to you or your organization for sending a family our way.
- One point of contact. You deal with Kristina directly — no call center, no handoffs.
- Respectful of privacy. We handle every family’s information discreetly and only reach out with appropriate consent.
- A reflection on you. We know a referral puts your name on the line. We treat every family you send like our own — because your trust is the whole relationship.
Prefer a standing partnership? Many discharge planners, case managers, and ALF teams keep us on speed-dial for the non-medical gap. We’re glad to set up a simple, ongoing referral relationship so it’s one less thing to think about.
That’s it. One call, same-day response, and a family taken care of. Let’s set it up.